search_shop_policies_and_faqs

Used to get facts about the stores policies, products, or services. Some examples of questions you can ask are: - What is your return policy? - What is your shipping policy? - What is your phone number? - What are your hours of operation?

Tool Parameters

Shopify Store Configuration

Enter the Shopify store domain that has the MCP Storefront server enabled

This helps track which user requests lead to specific tool evaluations.

Import from Conversation

Paste a conversation JSON to automatically extract tool calls and their user prompts.

A natural language query.

Additional information about the request such as user demographics, mood, location, or other relevant details that could help in tailoring the response appropriately.

Evaluation History

errorMCPhttps://shopify.com/63984763134/account/customer/api/mcp
11/19/2025, 12:33:02 PM0
ID: 3144a4bf...
No notes added
View details
Input:
{
  "query": "search products"
}
Error:

Unable to connect to MCP server at https://shopify.com/63984763134/account/customer/api/mcp: Error POSTing to endpoint (HTTP 403): error code: 1003

errorMCPhttps://ajayplayingaround.myshopify.com
11/19/2025, 12:30:07 PM0
ID: 17f459eb...
No notes added
View details
Input:
{
  "query": "returns exchanges how to return items return process",
  "context": "Customer asking about the store's return policy, looking for details on how returns work"
}
User Prompt:

What is store's return policy

Error:

Unable to connect to MCP server at https://ajayplayingaround.myshopify.com: Error POSTing to endpoint (HTTP 403): error code: 1003

successMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:14:38 PM1285ms
ID: 1dcbdfe7...
No notes added
View details
Input:
{
  "query": "can I order online and pick up in store"
}
Output:
View Raw Data
"Question: Do you offer local pickup? Answer: No pickup locations available"
User Prompt:

can I order online and pick up in store?

successMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:14:38 PM848ms
ID: f89c469a...
No notes added
View details
Input:
{
  "query": "search products"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
successMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:14:36 PM1395ms
ID: 84cfe69e...
No notes added
View details
Input:
{
  "query": "does the brand have a retail store"
}
Output:
View Raw Data
"Question: Do you have retail store locations? Answer: Yes, our store is located at 495 Smith Street in Brooklyn, NY. Our opening hours are Monday to Saturday 9 AM to 6 PM EST."
User Prompt:

does the brand have a retail store/

successMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:14:35 PM974ms
ID: 6d57d26e...
No notes added
View details
Input:
{
  "query": "do you have subscriptions"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
User Prompt:

do you have subscriptions

successMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:14:16 PM2269ms
ID: ba4135bd...
No notes added
View details
Input:
{
  "query": "search products"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
User Prompt:

do you have subscriptions

errorMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:13:51 PM0
ID: 70d994ec...
No notes added
View details
Input:
{
  "query": "do you have subscriptions"
}
User Prompt:

do you have subscriptions

Error:

Invalid URL string.

errorMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:13:51 PM0
ID: f0192b77...
No notes added
View details
Input:
{
  "query": "does the brand have a retail store"
}
User Prompt:

does the brand have a retail store/

Error:

Invalid URL string.

errorMCPmessaging-ai-shop.myshopify.com
6/24/2025, 11:13:51 PM0
ID: a2ceb9c1...
No notes added
View details
Input:
{
  "query": "can I order online and pick up in store"
}
User Prompt:

can I order online and pick up in store?

Error:

Invalid URL string.

errorMCPyour-store.myshopify.com
6/24/2025, 11:13:07 PM0
ID: 15ff0955...
No notes added
View details
Input:
{
  "query": "can I order online and pick up in store"
}
User Prompt:

can I order online and pick up in store?

Error:

Unable to connect to MCP server at your-store.myshopify.com: Error POSTing to endpoint (HTTP 401):

errorMCPyour-store.myshopify.com
6/24/2025, 11:13:06 PM0
ID: fb0a614f...
No notes added
View details
Input:
{
  "query": "does the brand have a retail store"
}
User Prompt:

does the brand have a retail store/

Error:

Unable to connect to MCP server at your-store.myshopify.com: Error POSTing to endpoint (HTTP 401):

errorMCPyour-store.myshopify.com
6/24/2025, 11:13:05 PM0
ID: 2726c16f...
No notes added
View details
Input:
{
  "query": "do you have subscriptions"
}
User Prompt:

do you have subscriptions

Error:

Unable to connect to MCP server at your-store.myshopify.com: Error POSTing to endpoint (HTTP 401):

successMCPnordicweb.myshopify.com
6/23/2025, 10:55:48 PM1086ms
ID: f5fa6298...
No notes added
View details
Input:
{
  "query": "Can I take these supplements with my existing medications or conditions?"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
successMCPnordicweb.myshopify.com
6/23/2025, 10:55:27 PM1055ms
ID: fd180303...
No notes added
View details
Input:
{
  "query": "Do you offer subscriptions?"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
successMCPnordicweb.myshopify.com
6/23/2025, 10:55:07 PM812ms
ID: 431594a3...
No notes added
View details
Input:
{
  "query": "Which omega‑3 supplement is best for me?"
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
successMCPdev-ai-playground.myshopify.com
6/23/2025, 7:41:37 PM8290ms
ID: fe1ee5e0...
No notes added
View details
Input:
{
  "query": "Who is Robin? "
}
Output:
View Raw Data
"Question: Who is Robin? Answer: The guy from Batman."
successMCPdev-ai-playground.myshopify.com
6/23/2025, 7:39:44 PM8422ms
ID: 36b703e0...
No notes added
View details
Input:
{
  "query": "Who is Robin? "
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."
successMCPdev-ai-playground.myshopify.com
6/18/2025, 10:55:00 PM4723ms
ID: 422f387c...
No notes added
View details
Input:
{
  "query": "Who is Batman? "
}
Output:
View Raw Data
"Question: Who is Batman? Answer: Batman is the best super hero in history."
successMCPdev-ai-playground.myshopify.com
1/5
6/18/2025, 10:51:58 PM5939ms
ID: bf828a59...
No notes added
View details
Input:
{
  "query": "Who is Batman? "
}
Output:
View Raw Data
"I'm sorry, I don't have an answer for that question."